Returns and refunds

At the heart of our work is care, intention, and thoughtful preparation. Each order is created or selected with love and made specifically for you, which means we are unable to accept returns or offer refunds.

All Sales Are Final

Once an order has been placed and confirmed, it is considered final. We do not offer refunds, exchanges, or cancellations. This helps us honor the time, energy, and resources that go into every item we provide.

Our Commitment to You

While we cannot offer refunds, we are deeply committed to your satisfaction. If there is an issue with your order due to an error on our part or damage during fulfillment, please reach out within 24–48 hours of receiving your order. We will happily review the situation and do our best to find a kind and fair resolution.

Thank You for Your Understanding

We appreciate your support and understanding of this policy, as it allows us to continue offering high-quality, intentionally made products and services.

If you have any questions before placing your order, we encourage you to contact us — we’re always happy to help clarify details or guide you in making the best choice.